Healing Track Privacy Policy

Healing Track (“we,” “us,” or “our”) is committed to protecting your privacy and  ensuring the security of your personal information. This Privacy Policy outlines how  we collect, use, and safeguard your data when you use our app, as well as your  rights regarding your information. 

By using the Healing Track app, you consent to the practices described in this policy. 

We collect the following types of information:

Personal Information 

When you create an account or use the app, we may collect: 

• Name, email address, and phone number 

• Payment information (for subscription tiers) 

• Self reported wellness insights, reflections and subjective experience data provided by the user

• User notes or reflections related to their personal wellness journey 

• Responses to guided exercises or assessments 

We may collect information about your interactions with the app, such as: 

• Session durations 

• Features accessed 

• Device information (e.g., operating system, device type, app version)

We use your data to: 

1. Provide, personalize, and improve our app and therapy services.

2. Track progress and provide insights about your wellness journey. 

3. Communicate with you about your account, updates, and support needs. 

4. Comply with legal and regulatory requirements.

We do not use or share collected information for medical diagnosis, treatment recommendations, or healthcare provider interactions. All data collected is for user self-tracking and personal insights only. 

We implement robust security measures to protect your data, including: 

1. Encryption: All data transmitted to and from the app is encrypted using  industry-standard protocols (e.g., HTTPS). 

2. Access Controls: Only authorized personnel can access your data, and access  is strictly limited to what is necessary to perform their roles. 

3. Storage: Sensitive data is stored securely using encryption and other  safeguards. 

We do not sell your data to third parties. We may share your data only under the  following circumstances: 

1. With service providers who help us operate the app (e.g., payment  processors, analytics services) under strict confidentiality agreements. 

2. If required by law or legal process. 

3. In the event of a merger, acquisition, or sale of assets, with notice provided to  you. 

You have the right to: 

1. Access and Portability: Request access to the personal data we hold about  you. 

2. Correction: Update or correct your information. 

3. Deletion: Request the deletion of your data, except where retention is  required by law. 

4. Opt-Out: Manage preferences for communication or data sharing. To exercise your rights, please contact us at info@healingtrack.com.

We retain your data only as long as necessary to fulfill the purposes outlined in this  policy or as required by law. Upon deletion requests, we anonymize or securely  dispose of your data.

Healing Track is not intended for children under 18. We do not knowingly collect personal data from children without verifiable parental consent.

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or email.

For questions or concerns about this Privacy Policy, please contact: 

Email: branes@healingtrack.com 

Address: 9777 Wilshire Blvd, Beverly Hills, CA 90212 

By using the Healing Track app, you acknowledge that you have read and  understood this Privacy Policy and agree to its terms.